EMPLOYEE ENGAGEMENT

Definition: Employee engagement is the emotional commitment an employee has to an organization and its goals.

Employee engagement does not mean employee happiness or employee satisfaction.

Make no mistake - organizations that invest in their employees will reap tangible benefits. Research has shown that employee engagement investments can open the floodgates to productivity, profits and personal fulfillment. For example:

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• Willis Towers Watson reports that companies with high and sustainable levels of engagement have operating margins up to three times higher than companies with low or unsustainable levels of engagement.
• In a study of nearly 200 organizations, companies with the highest levels of employee engagement were 22% more profitable and 21% more productive than those with low levels of engagement.
• Another analysis found that organizations with engaged employees outperform those without by an astounding 202%.
• In stark contrast to these findings, research has also put a hefty price tag on the penalties companies pay when workers become disengaged. A single “toxic” employee has been shown to cost a company more than $12,000 a year, and businesses are losing an estimated $500+ billion annually to issues related to disengagement.